Student Support Options
- 24-hour Student Canvas Hotline:
(833) 263-0709 - For login challenges contact IT Help Desk
- email it.helpdesk@sonoma.edu
- call
707- 664-4357 - join an IT Help Desk drop-in consultation on Zoom
- Within Canvas, click on the Help link (bottom of navigation menu), there you will find options for getting help:
- Student Canvas Chat
- Student Canvas phone hotline (24/7) call
(833) 263-0709 - Ask Your Instructor: Submit course questions
- SSU IT Help Desk
- Ask a Librarian
- Report a Problem
- Canvas Mobile App
- Tap on the Menu icon (top left), then tap on Help
- For accommodation questions related to files and assignments posted on Canvas contact the Senior Accessibility Coordinator at DSS, email disability.services@sonoma.edu or call
707.664.2677 - Canvas Student Frequently Asked Questions and Tutorials
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