Student

Questions
What is an Accommodation Letter?
Answer

An Accommodation Letter is a letter from an Adviser in DSS, which lists the specific academic accommodations for an individual student.  A student who has an Accommodation Letter, dated in the semester in which the class is taking place, is currently registered with DSS and has provided the DSS office with medical documentation related to their disability.

Questions
How do I start the process of registering (signing-up) for disability services, so that I may receive accommodation services?
Answer

Students initiate registration with DSS by completing the steps outlined at our link How to Register for DSS - SSU Disability Services for Students, which includes completing the Student Information Form, Providing Documentation, and Scheduling an “Intake Appointment.” If you need to check on your status with DSS, you may contact us at 707-664-2677, Diall 711 for Relay, or s

Questions
I'm having trouble with joining the Zoom meeting, what should I try next?
Answer

Trouble With Joining a Meeting? Try this

  1. Go to the Zoom Join A Meeting page
  2. Enter the Meeting Number or URL link
  3. Click on the Join button
  4. Zoom will take a few seconds to launch but if it does not, download and run the Zoom installer or zoom.exe launcher. Select ZOOM.US then click on Ok (MAC) or Run (PC). 
  5. If prompted enter your full name (First and Last)

Get Zoom Help

    Questions
    How do I prepare to participate in a Zoom meeting?
    Answer

    Prepare

    • Add the Zoom meeting in your calendar with 15 minutes of lead time
    • Find earbuds or a headset to use on the day of the Zoom meeting
    • Schedule to be in a quiet space with strong wifi or internet access but is free of distractions
    • Click on the Zoom link invitation and review teacher instructions for the upcoming meeting

    Practice

      Questions
      How do I view Zoom features and tools during a meeting? (desktop version)
      Answer

      Zoom Navigation (Desktop Client PC/MAC)

      Hover mouse pointer over the bottom of the Zoom window to access the following:

      • Microphone: mute/unmute your microphone
      • Video: start/stop your webcam
      • Chat (chat bubble): join the chat discussion, pose questions, and post website URLs
      • Participants: view who else is in attendance and raise your hand
      • Share Screen: present content from your computer screen then stop sharing when finished
      • Reactions: post a clap or thumbs-up
      Questions
      How do I use Mobile Apps with Zoom (iOS and Android)?
      Answer

      Zoom Mobile

      Zoom with iOS (iphone/iPad) and Android Apps

      Download the Zoom Cloud Meetings App to Your Device

      Download and install the Zoom Cloud Meetings App for your iOS device (Apple App Store) or Android Device (Google Play Store). Refer to the Zoom Downloads Center page for the most up-to-date information on Apps and plugins for Android and iOS (iPhone/iPad).

      Apple App Store

      Questions
      How do I join a Zoom Meeting?
      Answer

      Join a Zoom meeting with a Web Link or Meeting Number

      Zoom Mac/PC Desktop Client (Recommended)

      1. Click on the Zoom meeting link
      2. Download and run the Zoom installer (MAC) or zoom.exe (PC) launcher.
      3. Select ZOOM.US then click on Ok (MAC) or Run(PC).  Zoom will take a few seconds to launch. 

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