Why does the DSS office keep asking for my textbook information and whether I need alternate media for the upcoming semester?

Textbook conversion is a time-consuming, labor-intensive task. Every semester the DSS office Alternate Media staff creates screen-readable text (e-text) or other formats for students.
Students need to be able to access their textbooks at the same time as others in the class. The DSS office may not be able to get material converted to an appropriate format in a timely fashion if there is a  delay in providing this information. This means students may have to start the semester without access to their textbooks.