I need help with Canvas! (Students)

Student Support Options

• 24-hour Student Canvas Hotline:  (833) 263-0709
• For login challenges contact IT Help Desk
  • email it.helpdesk@sonoma.edu
  • call 707- 664-4357
  • join an IT Help Desk  drop-in consultation on Zoom 
• Within Canvas, click on the Help link (bottom of navigation menu), there you will find options for getting help:
  • Student Canvas Chat
  • Student Canvas phone hotline (24/7) call   (833) 263-0709
  • Ask Your Instructor: Submit course questions
  • SSU IT Help Desk
  • Ask a Librarian
  • Report a Problem
• Canvas Mobile App
  • Tap on the Menu icon (top left), then tap on Help
• For accommodation questions related to files and assignments posted on Canvas contact the Senior Accessibility Coordinator at DSS, email disability.services@sonoma.edu or call 707.664.2677
• Canvas Student Frequently Asked Questions and Tutorials