FAQs

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I am having difficulty in my class and I think that I may have a disability. What should I do?
If a student asks me to provide a disability-related accommodation in my course, what should I do?
Is there ever a cut-off for when I may seek accommodations during the semester? Do faculty have to provide these accommodations?
Will faculty provide accommodations to a student who does not present an Accommodation Letter?
A student came to me in the tenth week of the semester requesting accommodations. I believe this is too late to ask for accommodations and arrangements should be made at the beginning of the semester. I even made an announcement on the first day of class
A student with a disability has requested that he take an exam in a separate location that is less distracting than a classroom. How do I know that the student will not be getting an unfair advantage?
Adobe Creative Cloud and accessibility?
Ally Video Tutorial (Students)
Am I allowed to request disability documentation from the student?
Am I required to provide exam accommodations to students who request it?
Am I required to reduce the standards of a required assignment because the student has a disability?
Any quick tips for Instructors using Top Hat?
Are accommodations retroactive?
Are colleges or universities required to provide transportation or attendant care?
Are faculty allowed to request disability documentation from the student?
Are faculty required to provide exam accommodations to students who request it?
Are faculty required to reduce the standards of a required assignment because the student has a disability?
California State University Policy on Captioning
Can I get tested or re-tested for a learning disability at SSU?
Can I use Read & Write with my tablet (iPad or Android)?
Can I use the Read and Write toolbar with ePubs (e-books)
Do all students registered with DSS receive priority registration?
Do colleges and universities provide Individualized Education Programs (IEP's)?
Do faculty have a right to fail a student with a disability?
Do faculty have access to my records and know about my personal situation?
Do faculty have to allow students to use technology in their courses?
Do faculty have to alter their attendance policy?
Do faculty have to keep the student's disability information confidential?
Do I have to allow students to use technology in my courses?
Do I have to alter my attendance policy?
Do I have to keep the student's disability information confidential?
Do I need to be presented with an Accommodation Letter each Semester for the same student if I have them in another class or another semester?
Do I need to present faculty with an Accommodation Letter each Semester even if I have had this faculty for another class or another semester?
Do I need to submit a request for adaptive furniture for every class?
Do YuJa videos have captions?
Does my professor know the nature of my disability?
Download Read & Write (free desktop version)
Dragon Commands (General)
Dragon Naturally Speaking User Documentation
Dragon with Microsoft Excel - Command Cheat Sheet
How Can I Be Pro-Active Captoning My Course Materials?
How can I find Google Apps accessibility information?
How can I learn how to use NVDA?
How can I learn more about the needs of my students?
How can I learn more about using Zoom Text?
How can I use Otter to record notes for lectures on Zoom?
How do faculty get started using Canvas?
How do I access my Qualtrics account?
How do I add the EquatIO Extension to my Chrome browser?
How do I add a Quiz Time Extension accommodation in Canvas?(Faculty)
How do I add accessible math equations to Google Apps with EquatIO?
How do I add Alt Text for an image I embed into a Qualtrics survey?
How do I contact the Disability Services for Students office?
How do I contact the YuJa Help Center
How do I Create More Accessible Google Docs and Presentation Slides?
How do I download a file in an alternate format from Canvas with Ally
How do I Download and Install EquatIO for PC or macOS?
How do I get started with EquatIO (Google Chrome)
How do I get the EquatIO Screenshot Reader to read math equations aloud? [Video]
How do I input math with EquatIO when entering my response to a quiz question on Google Forms?
How do I insert math equations to Google Documents with Equatio? [Video]
How do I join a Zoom Meeting?
How do I know if I am “registered” with DSS?
How do I know the student truly has a disability and needs accommodations?
How do I prepare to participate in a Zoom meeting?
How do I register for Disability Services?
How Do I Request Captioning?
How do I start the process of registering (signing-up) for disability services, so that I may receive accommodation services?
How do I take lecture notes on Zoom?
How do I use EquatIO to input accessible math equations onto a Google Form? [Video]
How do I use EquatIO to input math equations onto a Google Document? [Video]
How do I use Mobile Apps with Zoom (iOS and Android)?
How do I view Zoom features and tools during a meeting? (desktop version)
How do my exams get to the DSS office if that is where I will be testing?
How do SSU students get Adobe Creative Cloud Apps at a discount?
How do Students connect to a Top Hat session?
How do students get started with using Canvas?
How do students use YuJa?
How does a student get Priority Registration?
How does a student qualify for "Exception to the time limitations prescribed by minimum progress requirements"?
How students get started with YuJa?
How to edit a Google Calendar, Keep and Tasks with a screen reader
How to I get help with Zoom?
How to use Read&Write
How Will I Know if a Student has Captioning as an Accommodation?
I have a disability, but am thinking about trying it without accommodations in college. Is this a good idea?
I have a student who is having difficulty in my class. I think they may have a disability. What should I do to help them?
I need help with Canvas! (Students)
I need to see a Disability Management Advisor. How do I schedule and appointment?
I received accommodations in high school and I have an IEP, can I use this to document by disability?
I'm having trouble with joining the Zoom meeting, what should I try next?
I've been debating about the textbook and other course materials I want to use for my class, but the DSS office keeps asking for this information? Do I have to provide it?
If I am 20 minutes late to my testing appointment, may I stay 20 minutes longer?
If I receive extra time for exams and quizzes, do I also receive extra time for assignments and quizzes?
If I received accommodation letters for my classes last semester, do they carry-over to my classes for the next semester?
If I register for services, will it show up on my permanent record?
In what ways are students using YuJa for course work?
Is a student’s most recent individualized education plan (IEP) or 504 Plan?
Is my material safe if I allow a student to tape my lectures?
Is there a comprehensive video on using EquatIO?
Is there a separate admissions process for students with disabilities at Sonoma State University?
JAWS Braille Input Commands for Focus Blue Displays
Jaws Quick Start Guide
Jaws Web Browsing Keystrokes
May I visit the Disability Services for Students office (DSS) while I am a prospective student?
Other Ally Resources
Other questions, comments, concerns, and/or compliments?
Read & Write for Mac Users (Desktop Version)
Read & Write for Windows Users (Desktop version)
Read&Write for Google Chrome
Should I provide accommodations to a student who does not present an Accommodation Letter?
The student is not passing the class. Do I have a right to fail a student with a disability?
Top Hat Faculty User Guides and Support
Top Hat Student User Guides and Support
Using Dragon with Microsoft Word – Command Cheat Sheet
What about interpreters for students who are deaf?
What accessibility features does Canvas have?
What accessibility features does mac OS have and how do I enable them?
What accessibility features does Windows 10 have and how do I access them?
What accessibility features does Zoom web conferencing have?
What are academic accommodations and how do I know they are reasonable?
What are NVDA's Features and System Requirements?
What can high school counselors do to assist students with disabilities transition to college with regard to university disability documentation requirements?
What devices can I use with Zoom?
What do I do if a student has requested that my exams be converted into alternate media?
What do students need to use Top Hat?
What does reasonable accommodation mean?
What EquatIO resources are available?
What features does the Read & Write toolbar for Google Chrome have?
What happens if I violate the SSU Honor Code?
What if faculty believe an accommodation listed in the Accommodation Letter fundamentally alters an essential element of their course? Do they still have to provide the accommodation?
What if faculty have a policy specifically banning the use of laptops?
What if I embed a video in Qualtrics, is it accessible?
What if I have a policy specifically banning the use of laptops?
What is "Disability Management Advising"?
What is a Transcription?
What is an Accommodation Letter?
What is assistive technology and who uses it?
What is considered a disability?
What Mobile Apps are available for Canvas?
What role do my parents play in the process?
What should I do if I believe an accommodation listed in the Accommodation Letter fundamentally alters an essential element of my course? Do I have any recourse if I disagree about recommended accommodations?
What should I know about Top Hat Accessibility?
What should students expect in working with a Disability Management Advisor at Sonoma State University?
What software is available for SSU students to download?
What support and documentation is available for Qualtrics?
What survey question types are most accessible in Qualtrics?
When is a student required to notify faculty of a need for accommodations?
Where can I get an ePub Reader?
Where can I get the Otter App?
Where in Google Drive are my alternate media books?
Where is Dragon Naturally Speaking available on campus?
Where is Disability Services located?
Where will I find the free NVDA Screen Reader download?
Who is responsible for determining appropriate accommodations?
Why does the DSS office keep asking for my textbook information and whether I need alternate media for the upcoming semester?
Why would you make a referral to faculty, staff, campus resources, community agencies?