I'm having trouble with joining the Zoom meeting, what should I try next?
Trouble With Joining a Meeting? Try this
- Go to the Zoom Join A Meeting page
- Enter the Meeting Number or URL link
- Click on the Join button
- Zoom will take a few seconds to launch but if it does not, download and run the Zoom installer or zoom.exe launcher. Select ZOOM.US then click on Ok (MAC) or Run (PC).
- If prompted enter your full name (First and Last)
Get Zoom Help
- SSU IT Help Desk
- call: 707-664-HELP (4357)
- email: helpdesk@sonoma.edu(link sends e-mail)
- Join a Zoom online drop-in consultation
- Chat support: visit the Zoom web site (look for the Help bubble to start chatting)
- Phone dial-in +1.888.799.9666 ext 2 or +1.650.397.6096 ext 2
- View Zoom Support Center Getting Started Resources