Faculty/Staff

Questions
How do I view Zoom features and tools during a meeting? (desktop version)
Answer

Zoom Navigation (Desktop Client PC/MAC)

Hover mouse pointer over the bottom of the Zoom window to access the following:

  • Microphone: mute/unmute your microphone
  • Video: start/stop your webcam
  • Chat (chat bubble): join the chat discussion, pose questions, and post website URLs
  • Participants: view who else is in attendance and raise your hand
  • Share Screen: present content from your computer screen then stop sharing when finished
  • Reactions: post a clap or thumbs-up
Questions
How do I use Mobile Apps with Zoom (iOS and Android)?
Answer

Zoom Mobile

Zoom with iOS (iphone/iPad) and Android Apps

Download the Zoom Cloud Meetings App to Your Device

Download and install the Zoom Cloud Meetings App for your iOS device (Apple App Store) or Android Device (Google Play Store). Refer to the Zoom Downloads Center page for the most up-to-date information on Apps and plugins for Android and iOS (iPhone/iPad).

Apple App Store

Questions
What is a Transcription?
Answer

Transcription is the process in which speech or audio is converted into a written, plain text document. Transcripts are the output of transcription, and because they are plain text there is no time information attached to them. Both transcription and captioning offer their own benefits and knowing the role they each play in video and audio will help you determine how to utilize them. The appropriate accommodation for accessible video is synchronous captions. For content that is audio only, transcripts are sufficient.

Questions
How Can I Be Pro-Active Captoning My Course Materials?
Answer

Prior to the start of each semester, check your course materials to see if you have audio or video content, and determine the dates by which the students will need to access that material. Make sure captions are available for any of the media, and if so, they must be accurate. 

If video or audio materials will be required for your course, please notify your students on or before the first day of class. When reviewing your syllabus with students, it is important to note if there is multimedia content.

Questions
How Do I Request Captioning?
Answer

If you have a student with an approved captioning accommodation, please submit the Captioning Service Request Form. This form will include basic information about your course and the media to be captioned. Please complete the form as soon as possible to ensure that your course materials can be captioned in a timely manner. The captioning process may take up to 10 business days.

Questions
California State University Policy on Captioning
Answer

"It is the policy of the CSU to make information technology resources and services accessible to all CSU students, faculty, staff and the general public regardless of disability."

The CSU's Accessible Technology Initiative (ATI) implementation approach is driven by the following principles:

Questions
What devices can I use with Zoom?
Answer

Use Zoom With Any Device

Visit the Zoom Download Center to download and install the most current versions

Zoom works with:

  • Laptop/computers (PC/Mac Desktop Zoom Client), recommended option
  • Tablets  (Apps iOS, Android)
  • Smartphones (Apps iOS, Android)
  • Browsers (Chrome and Firefox extensions)

mobile devices and computers

Questions
Do YuJa videos have captions?
Answer

Captions in YuJa

  • All YuJa videos may include automatic captions and added to any video. The captioned file is then available for you to edit, in the event of any inaccuracies. 

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